Without trust, everything costs more.
The invisible performance tax
What's Really Happening
Low trust is an invisible tax on performance.
Why This Matters
Evidence-based analysis consistently shows that when trust is low, organisations pay through delay, duplication, compliance overhead, and lost opportunity. These costs rarely appear on balance sheets, but they are visible through diagnosis – including TEi insights – and felt in daily operations.
What To Address
Identify where low trust increases:
approval layers
monitoring
rework
conflict
What Improves
Lower operating friction
Improved speed and quality
Greater legitimacy with stakeholders
The Takeaway
Trust is not a “soft” issue. It is a structural one.
