The Art & Science Of Trust

Here share insights on the power of trust and how to cultivate it in your personal and professional life.


The Art & Science of Trust: A Practical Guide
Daniel Shaw Daniel Shaw

The Art & Science of Trust: A Practical Guide

This is the first in a series of three posts exploring the power of trust and how to cultivate it in your personal and professional life. Trust is not a new concept. It's woven into the fabric of human history, etched into our DNA. From ancient civilizations to modern societies, trust has been the cornerstone - and capstone - of cooperation, innovation, and progress.

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Enabling Trust-Based Pathways for What Matters Most
Daniel Shaw Daniel Shaw

Enabling Trust-Based Pathways for What Matters Most

In the previous posts, we established trust as the invisible force that binds us together and explored how to craft your personal trust blueprint using the Trust Equity Index (TEi) and trust-based narratives. Now, in this final post in this series, we'll look at practical steps you can take to activate trust in your daily life.

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Crafting a Trust-Based Narrative
Daniel Shaw Daniel Shaw

Crafting a Trust-Based Narrative

In the first part of our series, we explored the fundamental nature of trust, its importance, and how it is measured using the Trust Equity Index (TEi). In this second part, we explore the art of crafting a trust-based narrative a powerful way to establish what matters most to you, your team, or your world.

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How To Leverage Trust To Achieve Your Goals
Daniel Shaw Daniel Shaw

How To Leverage Trust To Achieve Your Goals

Unlock the secret to achieving what matters most to you by leveraging the one thing that fuels success: trust. In this guide, we’ll explore how trust-based influence can help you achieve your goals by focusing on practical tools you can apply according to the core elements of trustworthiness: integrity, benevolence, capability, and inclination.

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Blackouts & Broken Trust: How African Utility CEOs Can Rebuild Confidence
Daniel Shaw Daniel Shaw

Blackouts & Broken Trust: How African Utility CEOs Can Rebuild Confidence

Across Africa, power outages do more than just darken homes—they halt businesses, cripple economies, and result in billions lost in economic activity. This situation is exacerbated by the alarming fact that, according to Robert Stoner, Deputy Director for Science and Technology at the MIT Energy Initiative, there is only one financially solvent utility company on the entire continent.

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Building Trust Through AI in Customer Experience 
Dominic Wilhelm Dominic Wilhelm

Building Trust Through AI in Customer Experience 

AI's potential to transform CX is shadowed by a significant challenge: building and maintaining trust. Public scepticism towards AI remains high, due to concerns about data privacy, ethical use, and a lack of transparency.

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