Trust Applied Across Themes

These themes are examples of where TGTP applies its work – systems and sectors where trust is critical to progress. From AI and public governance to healthcare, organisational culture, and team or leadership performance, each theme illustrates how trust can be made actionable.

They are not limits, but entry points – showing how trust can be operationalised to meet real-world challenges and unlock new opportunities.

Themes.

AI &
Trust.

Trustworthy AI starts with understanding what trustworthiness is.

TGTP’s AI readiness programme is a hands-on, non-technical solution that demystifies AI, enhances immediate efficiencies, and ensures teams deploy AI responsibly and effectively.

AI is transforming industries, yet only 34% of people trust companies to use AI responsibly (Edelman Trust Barometer, 2024). In the US and Europe, only 30% of people feel comfortable with AI, compared to 80% in China (Pew Research, 2023). 69% of executives say they don’t fully trust AI systems to make business-critical decisions (PwC, 2023).
TGTP helps teams cut through the noise and integrate trust-centred AI into their workflows, ensuring transparency, efficiency, and confidence in AI-driven decision-making.
- AI Readiness Workshops – Practical, team-focused sessions for immediate efficiencies in AI adoption.
- AI & Trust Playbooks – Straightforward, actionable frameworks for leaders to embed trust into AI-driven operations.
- AI Trust Equity Index (TEi) Diagnostics – Measuring and improving trust levels in AI applications.
- Stakeholder Engagement & Risk Mapping – Ensuring trust from employees, customers, and regulators before AI deployment.
- Policy & Governance Advisory – Helping organisations and governments establish practical and transparent AI oversight.
- Faster AI adoption with fewer internal barriers
- Increased team confidence in AI-driven decisions
- Stronger public and regulatory trust in AI initiatives
- Higher efficiency and cost savings through AI-enabled workflows

Governments & Trust.

Trustworthy governments enable flourishing societies.

TGTP provides governments with evidence-based trust insights, strengthening policy effectiveness, public confidence, and long-term stability.

Public trust in governments is at a historic low, with only 39% of people expressing moderate to high trust in their national government (OECD, 2024). In contrast, countries with high government trust levels collect 30% more tax revenue (OECD, 2023). Misinformation and lack of transparency are major drivers of distrust, with 72% of people believing their governments manipulate the truth (Edelman Trust Barometer, 2024).
TGTP helps governments restore legitimacy and strengthen citizen confidence through practical trust-building frameworks.
- AI Readiness Workshops – Practical, team-focused sessions for immediate efficiencies in AI adoption.
- AI & Trust Playbooks – Straightforward, actionable frameworks for leaders to embed trust into AI-driven operations.
- AI Trust Equity Index (TEi) Diagnostics – Measuring and improving trust levels in AI applications.
- Stakeholder Engagement & Risk Mapping – Ensuring trust from employees, customers, and regulators before AI deployment.
- Policy & Governance Advisory – Helping organisations and governments establish practical and transparent AI oversight.
- Higher citizen compliance and participation
- Strengthened legitimacy for government initiatives
- Reduced misinformation and political instability
- More resilient, high-trust institutions

Organisations & Trust.

High-trust organisations outperform low-trust organisations.

TGTP helps organisations operationalise trust, improving culture, leadership impact, and overall performance.

Only 20% of employees trust their company’s leadership (Gallup, 2023), and distrust leads to 50% higher turnover rates (Deloitte, 2023). Meanwhile, high-trust organisations experience 74% less stress and 29% higher profitability (Harvard Business Review, 2022).
TGTP works with organisations to embed trust into business strategy, culture, and leadership to drive sustainable success.
- - Trust Culture Audits & TEi Diagnostics – Identifying hidden trust gaps in corporate environments.
  - Leadership Trust Development – Training executives to lead with credibility, consistency, and transparency.
  - Stakeholder Trust & Reputation Strategies – Aligning ethics, branding, and engagement with trust-building.
  - Employee Experience & Psychological Safety – Fostering a high-trust workplace for greater retention and engagement.
- Higher productivity and innovation
- Improved customer loyalty and stakeholder confidence
- Stronger reputation and ethical leadership
- Reduced attrition and toxic workplace culture

Healthcare
& Trust.

Healing healthcare systems starts with more trustworthy systems.

TGTP delivers trust-centred transformation for healthcare, ensuring systems, policies, and professionals build patient confidence and engagement.

Only 44% of Americans trust the healthcare system (Gallup, 2023), and mistrust leads to lower patient compliance, resulting in 125,000 preventable deaths per year (WHO, 2023). Meanwhile, hospitals with high-trust cultures report 26% better patient outcomes (Harvard Medical Review, 2022).
TGTP helps healthcare leaders build trust-rich systems that strengthen patient-provider relationships and institutional credibility.
- Healthcare Trust Assessments – Identifying trust breakdowns in hospitals and health systems.
- Medical Leadership Trust Training – Equipping executives with trust-based patient engagement strategies.
- Public Health Trust Initiatives – Designing evidence-based transparency and communication models.
- Ethical Decision-Making Frameworks – Ensuring responsible, patient-centred policies.
- Increased patient adherence and satisfaction
- Stronger provider-patient relationships
- Greater institutional resilience against misinformation
- Higher staff morale and reduced burnout

Teams.

High-performance teams are built on trustworthiness.

TGTP provides real-time trust analytics and interventions that eliminate team dysfunction, aligning performance with psychological safety to create trust-rich, high-impact teams.

Teams with high trust levels perform 50% better, while low-trust teams experience 67% more internal conflict (MIT Sloan, 2022). Trust is the #1 predictor of team success, surpassing talent and strategy (Google’s Project Aristotle, 2023).
TGTP helps teams eliminate dysfunction and enhance collaboration through actionable trust interventions.
- Trust Diagnostics – Uncovering barriers to collaboration and engagement.
- High-Trust Team Development Workshops – Enhancing cohesion, accountability, and resilience.
- Leadership & Conflict Resolution Strategies – Reducing friction and ensuring sustainable performance.
- Higher team productivity and efficiency
- Stronger collaboration and innovation
- Reduced burnout and workplace stress
- Improved accountability and alignment

Leadership.

A leader’s greatest risk isn’t failure—it’s being untrusted.

TGTP’s Trust-Based Leadership training equips executives to replace authority-based influence with credibility, ensuring leaders earn trust and inspire followership at scale.

76% of employees say trust in leadership impacts engagement and productivity, yet only 39% of executives actively prioritise trust-building (Gallup, 2023). Trusted leaders retain talent 4.5x better (PwC, 2022).
- Executive Trust Coaching – Strengthening leadership credibility and influence.
- Trust-Based Decision-Making – Building transparency and accountability.
- Trust Crisis Management – Restoring credibility after trust breakdowns.
- Increased employee retention and engagement
- Stronger leadership influence and followership
- Higher ethical and strategic decision-making